Lessons Learned From the SMM Trenches in 2015

If year-end is a time for reflection, then I have more than the usual amount to reflect on.

SAGE Relocation Services was launched in 2015 with a modest goal of providing Senior Move Management (SMM) services to the communities on the eastern fringes of Toronto.  As a business focused on seniors, we accepted and embraced the fact that the first year would be full of new learning and unexpected lessons.  What we didn’t anticipate was the strong degree of support and interest from our communities.

We are grateful! I’d like to take this opportunity to thank each and every one of our clients for entrusting us with their projects.  We appreciate that we became part of your lives at a critical juncture.  Through working with each of you, we learned about each of your unique lives, the characteristics of your generation and the common challenges faced by seniors in transition.  It was a year full of joy and too many ‘AHA’ moments to recount.  

As a small ‘Thank You’ to our clients we’d like to impart a few ‘Sage” lessons learned that are worth sharing.

1.    YOUR home is NOT the messiest, most disorganized, overstuffed or cluttered house known-to-man.  Trust us when we say that we have seen worse - and have been able to create calm order out of seemingly insurmountable chaos.  Our message for new clients is this. “Feel free to invite us into your mess.”  Our job is to bring order to your world so that you can move on.

2.    The word ‘Collecting’ is a verb for a reason.  We have met avid collectors of fascinating artifacts of all description.  While each collection is impressive, the sheer number of items becomes a burden to an owner interested in downsizing.  Our message is this.  “There are creative ways to retain the joy and satisfaction of a collection – while letting go of many of the physical items.” Talk to us to find out how.

3.    Downsizing does not always equal less. It many cases, it equals more! How is this possible you may wonder?  It has been our experience that the clients we have downsized, emerge with a renewed sense of calm, energy and increased happiness.  They tell us this is due to their decision to let go of the previous chapter of life and move forward with less ‘stuff’ and more ‘purpose’.  Downsizing means fewer items to maintain, less housing-related costs, less space to clean and less home maintenance.  Inevitably, our clients state that they should have done it sooner.

These were just 3 of the many lessons we learned.  You are welcome to apply them to your own life.  Talk to us and we’ll be glad to tell you more.

In the meantime, SAGE would like to acknowledge and thank all our clients.  You made 2015 more joyful and meaningful than we could have imagined.  We move forward into 2016 with eager anticipation for the new clients, friends and experiences that lie ahead.